ACCOUNT CONTROL
Request account deletion
Employees and clients can request deletion of their Impossible Engineering Portal account and associated personal data from this page without reinstalling or signing into the Android app.
Send the request
Use the account's registered email address where possible. Include the account email, your full name, company and a phone number so we can verify that the request is genuine.
Email account deletion request →If the email button does not open, send the same details to accounts@imp-eng-sol.com.au with the subject “Portal account deletion request”.
What happens next
- We acknowledge the request and verify the account owner.
- Portal access, authentication details and optional quick-PIN device registration are disabled or deleted.
- Associated personal data is deleted or de-identified where it is not required for an ongoing legal or legitimate business obligation.
- We confirm completion or explain any records that must be retained and why.
Records that may need to remain
Quotes, contracts, signatures, invoices, payments, engineering traceability, workplace, vehicle-logbook, security and audit records may need to be retained for legal, tax, safety, dispute-prevention or contractual purposes. Where practical, access is restricted and personal details are de-identified when the account itself is removed.
Need help?
Email accounts@imp-eng-sol.com.au or phone +61 401 635 621.
Read the privacy policy →